What owners ask us.

The people messaging you found your business, chose it, and typed — that's higher intent than most paid clicks. In a live business we measure, engaged inquiries closed at 67%. The channel feels casual because the interface is casual; the money in it isn't. The free score takes three minutes.

That answer — "I don't know" — is the most common one, because messages scatter across apps with no unified count. It's also itself the finding: an unmeasured channel can't be managed. The assessment asks what you know; the first fix’s baseline counts what actually arrives and what happens to it.

Some will. But the sender picked their channel deliberately — often BECAUSE they didn't want a phone call — and asking them to switch channels mid-decision sheds exactly the people who were deciding. Meeting the message where it arrived costs less than the customers the redirect loses.

No — we don't post, run ads, or grow followings. We measure what happens when customers MESSAGE you, and fix that specific machinery. Content is marketing; answering is revenue operations. This is the second one.

Local businesses whose customers naturally message them: med spas, salons, fitness studios, boutiques, restaurants — anywhere the DM button is a real front door. If people message your business and revenue depends on answering, it fits.

At low volume every message is a bigger share of your pipeline — and low PERCEIVED volume is often an artifact of unwatched platforms. The free score costs three minutes; the first fix’s baseline will tell you the real arrival count, which is frequently the surprise.

The measurement separates that: test messages arrive as real local customer inquiries, and the baseline tracks what THOSE receive. If your inbox noise is drowning your inbox revenue, that's a routing finding, not a reason to ghost the locals in the pile.

No. We message from the outside, like a customer — that's what keeps the measurement honest. Any build work that later needs access is scoped separately, in writing.

Ten questions: business type, message volume, platforms, what happens after hours, response speed, check frequency, quiet-thread follow-up, ownership, customer value. You get a 0–100 score, four axis scores worst-first, and a written report with a monthly cost estimate from your own numbers.

The written analysis is produced by Claude, an AI model, from your answers and computed scores only — every claim traces to something you said. The scoring is published, deterministic math. We name the AI because it's true.

One week, three parts. Days one and two: your inboxes baselined — timed test messages across your real platforms at different hours, per your written permission, timestamped at the source. Days three and four: ONE fix from the menu built and running — the coverage alerts, the saved-reply kit, the off-hours responder, or the thread sweep, whichever your worst axis picked. Day five: the before/after in writing, with a 30-day re-check included.

They read as normal inquiries — measuring the system as it really runs is the point. None book real appointments, and every probe is identified to you after the window closes.

A tool trial tests a tool, and at the end it wants a subscription. The first fix measures YOUR system — every platform, every hour, with timestamps — then installs the one repair it calls for, in your voice, on your accounts. You end the week with coverage running, not another trial expiring.

From $2,500, quoted in writing from your first fix's before/after, scoped to where your ghosting actually concentrates. The floor is published because hidden prices waste everyone's time.

You have the report and the estimate. Strong score — keep it, you're done. Leaking score — the report's next step is the $500 first fix, booked and prepaid online in one step. No sales sequence.

The first fix leaves something installed either way, so "your inboxes are covered" is a finding we can afford to hand you. Every finding carries timestamps you can check. Estimates and measurements are labeled separately in writing — padding would show.

Don't — verify. The score is free and shows its work. The $500 first fix is measured against timestamps you can inspect — baseline and after. Every step is sized so you're never trusting us past the evidence in hand. Who we are: about page.